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Uninstalling programs

Thomas Spencer
suggested this on December 14, 2011 12:28 AM

Sometimes I find a lot of junk on my families different computers that I will go through and remove what they obviously don't use. A way to access programs and features currently on the computer and run it in the background would be very useful. Just like the wonderful option to install things in the background.  You guys are great. Thanks. 

 

Comments

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Ronnieole

Yeah, Uninstall software and update/uninstall drivers would be a killer feature! 

December 14, 2011 04:43 PM
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Ori Rafael

Hey Thomas and Ronnieole,

You  are both right and I hope you'll uninstall programs using Soluto in a few months.

Thanks!
Ori
Soluto 

December 15, 2011 02:50 PM
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Paavo Limbo Schmid

i'd love to see that feature!

December 16, 2011 03:13 PM
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TENOP

This would definitely be great addition. keep up the good work!

December 18, 2011 09:21 PM
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Lode Raw R

This would be great

January 02, 2012 05:18 PM
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Oron Joffe

This would indeed be terrific.

January 22, 2012 02:22 PM
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Helga Thorormsdottir

This would be a great feature, I really would like that sollution to be available, since i live far away from family and they are calling and dont understand how to uninstall their programs. 

 

Keep up a great work! 

 

Helga

April 09, 2012 11:05 PM
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Ronald van Raaij

I just saw a program in boot (McAfee security scan) on my mothers' PC which was obviously installed as part of a piece of downloaded software - as happens quite often- Chrome, Ask Toolbar, and all kinds of other stuff they do not need are installed by people that blindly click "Yes" with every dialog without bothering to look what is really asked. Sot his is quite an important feature, because all this crapware makes a PC slow and unreliable, makes it impossible to help people on the phone, since suddenly Chrome is their default browser, and more of these annoyances...

April 10, 2012 12:16 PM
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Gregory Vaughan

This will be a big step forward for Soluto. You could have it keep an eye out for common crapware (measured by how often other techs uninstall) and flag it for attention. Coupled with the ninite features, you could then install alternative software (for example, I like to remove AOL and install Pidgin).

May 02, 2012 10:00 PM
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Angel Tonson

This Feature would be awesome!!!If soluto adds a complete  uninstaller like this that will uninstall programme and then it will search for the leftover registry keys and junk files/folder made by the soft.Wonderfull

May 13, 2012 06:13 PM
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marylenhard1

Remove any Google and Facebook ads, ploys, icons, and anything connected with them from all of Soluto

June 03, 2012 03:23 PM
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Maya Shoval
Soluto Support

@marylenhard1, are you referring to the Facebook/Google connect on Soluto.com or would like to remove these to your supported PCs? I'd appreciate if you could clarify. 

Thanks,
Maya 

June 04, 2012 11:46 AM
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Brian Damitz

In the spirit of speed and cleanliness, consider a method of uninstallation similar to Revo Uninstaller? (Article on Lifehacker: http://lifehacker.com/282337/completely-remove-programs-with-revo-uninstaller) Looking at the whole system and purging the computer of residual files instead of just running the uninstaller.

July 13, 2012 06:28 AM
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Brent L

Right now I'm working with someone who has some corrupt installs.  Ideally, we could uninstall & reinstall in one click (at least for common stuff like Skype and Adobe Acrobat).

August 05, 2012 11:26 PM
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Jeremiah Klein

Yes - PLEASE!!!  At least give us something that can remove Toolbars for internet browsers - e.g. Yahoo, Ask, Bing, Google...  These things are very intrusive.

August 09, 2012 06:13 PM
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Albert Riess

On Windows computers are usually useless programs and test-versions installed when you get them. And at the moment there is no easy way to uninstall them all together or to choose several programs to uninstall. It would be fantastic to be able to do that with Soluto.

August 23, 2012 07:35 PM
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Pascal Brennecke

Please have a look at iobit uninstaller, they've got a batch and deep uninstaller. maybe you can combine this with soluto?

January 09, 2013 08:46 PM
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Steve Shelby

This would be huge for our computer support business.  We're considering this as a solution.  Looking really good so far! 

January 10, 2013 12:37 PM
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Gary Thomas

installed solutus. now what? what does it do... and I am computer savvy.

February 05, 2013 12:28 PM
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Julie Judson

The ability to stop adobe chattering away constantly looking for updates and Java would be nice. Also to remove all temp items also from all profiles. Would also like the ability to disable services if that is possible.

Thank you

February 05, 2013 04:13 PM
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Julie Judson

I also run multiple antivirus products yet only one shows up. I am running Eset smart security yet only prevx is showing.

February 05, 2013 04:14 PM
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Maya Shoval
Soluto Support

@Gary - to learn more about Soluto and how it operates, you can view our instructional video, or read our how-to guides. If you have any specific questions, let us know (submit a support request or email us at support@soluto.com as this thread is pretty big).

@Julie - this is a very long thread about the ability to uninstall programs using Soluto. In regards to the anti-virus, currently we show only 1 and not all that are installed. Soluto already has the ability to stop services that are starting on boot (we switch the status to "manual", don't disable them). You can also remove Java and Adobe updaters from boot. In regards to temporary files, we also allow that (but only for the user on which Soluto was installed). Once there's enough space to clear, a "clear space" button is shown:

clearspace5.PNG

If you have any questions, please submit a private request as this thread is about a feature request. 

February 05, 2013 08:27 PM
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crs

Soluto is wonderful as is. Does not need to become an alternative/additional set of do-everything apps, such as to be almost an OS. For what has been earnestly suggested, good people,  try Iobit.com or Puran Utilities or both (unistallers included) , plus Spybot, Superantispyware, Glary Utilities.

February 16, 2013 07:01 AM
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Jason Wilson

What's needed is not just some vanilla uninstall that calls an uninstall routine, but something powerful (Even VSS integrated) that can revert changes made by shady crap ware and pseudo-malware. You know, the sort of stuff that infests your little cousin's PC after a day of using facebook. A lot of these programs straddle the line between adware and outright malware and often fly in under the radar of general purpose AV software.

 

I've come to dread the "X user's default search provider has changed" because it means some piece of garbage has dropped a while bunch of crap toolbars and spyware and adware that needs to be removed. It would be awesome to see and install history and just be able to click a button that says. "Undo that."

July 02, 2013 11:49 PM
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Adam Doherty

I just wanted to check in on this enhancement to Soluto. I love the product but I have to do a screen share and request access to uninstall software from anyone's PC. This does tie up a lot of my time, through having to ensure someone is at their PC, then request access, and dependent on the connection speed, I remove programs with a lot of lag. Has their been any progress on this update?

October 18, 2013 04:37 AM
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Maya Shoval
Soluto Support

Sorry Adam, not yet... 

October 20, 2013 12:30 PM
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D.J.

Is this even being considered or worked on?

November 03, 2013 06:24 AM
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Tim Dons

Hello Maya,

Can you give an update on this topic thanx!

November 06, 2013 11:54 AM
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Maya Shoval
Soluto Support

Sorry guys, no change yet. I can let you know that it is not in our immediate plans. You can always remote access a machine you'd like to uninstall applications from. 

November 06, 2013 06:24 PM
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Dima Sirotnikov

Hi, I know I'm sort of beating a dead horse, but can we have some more info on where exactly  this feature stands and your reasoning?
It is really one of the most useful 'support' actions I do for my family. I feel it missing everytime I check up on people's computers. And I can see it's open for 2 years now. I would appreciate a bit more detail on why it hasn't still made the cut - is it simply too big/difficult and you have more urgent features? Maybe you don't consider this a well thought out idea (because of security risks / fear of surprising and aggravating supportees)?

December 19, 2013 09:17 PM
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Alf

+1 to the above

Revo uninstaller would be awesome as a installable app, so while you fix the integration with uninstaller on soluto, we can do it manually - thanks!

January 14, 2014 01:05 PM
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Pascal Jacobasch

@ Ori Rafael, posting from December 15, 2011

what is the meaning of "few"?

January 29, 2014 04:36 PM
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Maya Shoval
Soluto Support

Hi guys, at the moment this has taken a back seat, as you can uninstall programs during a remote access session. I've removed the categorization as "planned". 

 

January 29, 2014 05:03 PM
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Cwatson9631

You could easily leverage PSExec to do the uninstalls through your Soluto's agent as a tunnel to do it. Have it grab the parameters needed. If I have user that complains that their system is slow and doesn't have time for me to interrupt their work, it would be fantastic to be able to remove their toolbars or simply copy up the psexec files in a remote command prompt, browse their files, and run it remotely in the background. . . . Just saying, you guys have a good thing going for yourself here. . . . .

March 12, 2014 08:48 PM
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Cwatson9631

FYI -

The easiest way to do this is to enable the telnet server on the target machine. Windows server 2000 and newer has it, as well as Windows 8, 7, and Vista.

Then forward port 23 (telnet) from your agent to the Soluto cloud.

You would then be able to telnet to the machine in Soluto and get a command prompt on your internal machine. There are so many things that could be done with a remote command line and FTP access through Soluto.

For example, I may decide to take a MSI installer, and use silent switches to remotely install an application that I copied over via the FTP as well. The possibilities are relatively endless. Take it a step further on servers and use Powershell ;)

March 12, 2014 08:55 PM