How do I Cancel an Invitation, or Remove a PC / mobile device?
posted this on December 16, 2011, 12:44 PM
Please scroll down for instructions for mobile devices.
How to remove an invitation or open download:
To cancel an invitation, go to your Soluto dashboard at www.soluto.com (log in with your email and password if you're not automatically logged in), click the avatar of the person you invited, then click "Cancel Invitation" (or "Remove PC"):
If you have multiple invitations under the same email address, click the Pencil next to the Avatar to get the remove link:
How to remove an unused PC:
The best option would be first to uninstall Soluto. If you have an old PC or a PC you've formatted and you want to remove the PC from your dashboard, please go to the PC page by clicking the PC or User avatar, Click the "Edit" button on the top view, and select "Remove this PC":
How to uninstall Soluto from an iOS device:
To remove Soluto from the devices, please go to "Settings", "General", scroll down to "Profiles" and open it, then click "Remove" to remove Soluto's Device Management profile:
The screenshots were taken on an iPhone but should be the same for iPads as well.
How to uninstall Soluto from an android device:
To uninstall Soluto from your android device, you can either use the Google Play store uninstall button, or through the Apps settings.
Go to "Settings" -- "Apps" -- search for Soluto and click "Uninstall".
How to remove a mobile device from Soluto's dashboard:
If you have a mobile device in your dashboard that you cannot remove, please open the mobile view by clicking on the mobile icon in your Soluto dashboard, click the "Edit" pencil, select "Remove this device". and confirm the removal: